ICSFS defines Retail Banking as consumer-based banking that provides personalised financial services compared to Universal Banking. Retail Banking includes small to large retail banks, private banks, credit unions, and local community banks.
Today, the pandemic has increased the demand of digitisation in the retail banking industry after the augmented changes in customers’ expectations. Digitalisation is supporting retail banks by providing a competitive edge, and redefining their customer experience.
Innovate to Redefine Customer Experience
ICSFS has been servicing the retail banking industry for many decades and witnessed its customers’ transformation from traditional to first online and mobile banking adopters, to modernise core banking, and finally to become a true global and digital retail bank.
At ICSFS, innovation is a core function in its ICS BANKS Retail Banking Software Suite. With its digital excellence combined with open banking architecture, ICSFS is the right partner with whom to drive innovation, generate new opportunities and create market advantages over competitors in this field.
Innovation as a Core Function
Continuous Technological Advancement
Dynamic Products for New Business Trends
Concurrent Technological Advancements Deployment
ICSFS uses innovative technologies in the core of its products, and develops first-class, dynamic and future-proof banking and financial products for new business trends.
ICS BANKS products come with high security, scalability, and flexibility.